Frequently Asked Questions - FAQs - Turner English

Frequently Asked Questions

Get Started

1.1 FREE English Level Check

1.2 FREE PTE Mock Test

1.3 FREE IELTS Writing Assessment

Enrolments

2.1 How to Enrol?

2.1.1 Online Enrolment

2.1.2 On-Site Enrolment

2.2 When Do the Course Start?

2.2.1 Online Courses

2.2.2 On-Site Courses

Classes

3.1 How to Join My Classes?

3.2 When Can I Log in to my Digital Library?

3.3 How to Join My Webinar?

3.4 What is the Timetable?

3.5 How will the Classes Run?

3.6 Who is my Trainer?

3.7 What if I miss a Class?

Digital Library

4.1 What Resources will I Get?
4.2 How to Login to my Online Access?

Feedback

5.1 How will I get Feedback?

5.1.1 How will I get Feedback for Writing?

5.1.2 How will I get Feedback for Speaking?

5.2 When will I get Feedback?

Assignments

Graduation

Troubleshooting

8.1 Who to contact if I can’t log in to my Account?

Guarantee

9.1 What if I’m not happy with my course?